For years, Skype was the go-to tool for businesses and families alike, making international calls and video meetings effortless. But on May 5, 2025, Skype will officially shut down, marking the end of an era.
If you've been relying on Skype, now is the time to plan your next steps. Let's go over why Skype is shutting down, what it means for your business, and the best alternatives to switch to.
The Rise and Fall of Skype
Skype was one of the first services to make international calls accessible for next to nothing. Long before Zoom, WhatsApp, and FaceTime, businesses used Skype to connect with clients across the world, and families used it to stay in touch with loved ones abroad.
However, as time went on, Skype struggled to keep up. While newer platforms introduced easier-to-use interfaces and better video quality, Skype became known for its clunky updates and occasional reliability issues.
Microsoft bought Skype in 2011, and it seemed like a solid investment for a while. However, in 2017, Microsoft began shifting its focus toward Microsoft Teams, a platform designed for businesses that combined messaging, calls, and document collaboration.
Now, Microsoft has officially decided to retire Skype, with Microsoft 365 President Jeff Teper stating:
"The world has really moved on. Higher bandwidth and lower data costs have driven almost all communication to VoIP services, and Teams is our future."
What Does This Mean for Your Business?
If your business still uses Skype for communication, this is your last chance to make the switch before May 5. Fortunately, you don't have to rush into the change unprepared, as there are plenty of solid alternatives that offer similar (or better) functionality.
What You Need to Do Before Skype Shuts Down
Before Skype disappears, there are two key things you should do:
1. Export Your Chat History and Contacts
Skype allows you to download your chat history and contacts before the shutdown. If you have important messages or client information saved in Skype, make sure to back them up now.
2. Choose a New Communication Platform
Depending on how you use Skype, different platforms may be better suited for your needs:
- Microsoft Teams. If you're already using Microsoft 365, Teams is a natural choice. It integrates with Outlook, SharePoint, and OneDrive, making it ideal for business collaboration.
- Zoom. A great alternative for video calls and webinars, Zoom is widely used and easy to set up.
- Google Meet. If you use Gmail or Google Workspace, Google Meet is a simple, browser-based solution for video calls.
- WhatsApp. A solid option for quick business messaging and calls, especially for small teams or client interactions.
Need Help Making the Switch?
If you're unsure which platform is best for your business or need assistance setting up a new system, we can help. Migrating to a new communication tool doesn't have to be a headache. With the right approach, you can seamlessly transition and even improve the way your team communicates.
Skype may be going, but your business communications don't have to suffer. Get in touch today, and let's find the right solution for your team. 903-347-0073
